Enterprise Security & Compliance
Your data is your most valuable asset. We architected Laao from the ground up with enterprise-grade security, privacy, and compliance at its core.
Global Compliance Certifications
We understand the regulatory requirements of modern enterprises. That's why Laao adheres to strict international security frameworks.
- SOC 2 Type II: We undergo rigorous annual audits to verify our security controls, availability, processing integrity, confidentiality, and privacy.
- ISO 27001: Our information security management system is certified to meet international best practices for managing sensitive company and customer information.
- CASA Tier 2: We meet the Cloud Application Security Assessment standards required for seamless and secure integration with enterprise ecosystems.
- GDPR Compliant: We are fully committed to protecting the privacy rights of EU citizens. You maintain full ownership and control over all conversation data processed by Laao.
Data Encryption & Storage
Every piece of data flowing through Laao is protected by state-of-the-art cryptography.
- In Transit: All communications between your systems, your customers, and Laao are encrypted using TLS 1.3 to prevent eavesdropping and tampering.
- At Rest: All call recordings, transcripts, and metadata are encrypted at rest using AES-256 encryption. We utilize enterprise-grade Key Management Systems (KMS) with automated key rotation.
- Data Residency: For eligible enterprise plans, we offer options to store data in specific geographic regions (e.g., EU or US) to comply with local data residency laws.
Access Controls & Audit Logs
Security is not just about defending against external threats; it's also about managing internal access securely.
- Role-Based Access Control (RBAC): Enforce the principle of least privilege. Assign granular permissions to your team members based on their exact roles.
- Single Sign-On (SSO): Integrate with your existing identity provider (Okta, Azure AD, Google Workspace) via SAML 2.0 or OIDC for secure, centralized authentication.
- Comprehensive Audit Logging: Every action taken within the Laao dashboard—from viewing a transcript to exporting data—is logged immutably. Export these logs via API for compliance and security monitoring.